Getting Help as an Observer

Information for Canvas and Google support CCS Tech Support Information

Getting Help for your Child

Where does my child go for Canvas help?
- By selecting the Help button on the blue toolbar to the left, your student can search support guides, or report a technical problem.
My student doesn't see his/her courses.
- Click on "Courses" in the global navigation menu. Click "All Courses" to view all courses. "Star" the courses you want viewable in Dashboard. If courses are not viewable in "All Courses" please have your child contact a teacher so a technician can help with viewing issues.
My student needs help submitting an assignment.
My student needs help with online discussions.
How does my student email his/her teacher?
- Select "Inbox" on the global navigation bar to message the instructor.
I would like to view all the guides for student support.
- Select this link for the Canvas Student Guide - Table of Contents